FiscalHub maintains a strict zero-tolerance policy regarding unsolicited commercial email (spam). We are committed to protecting our users' inboxes and complying with global anti-spam regulations, including the CAN-SPAM Act, CASL, and GDPR.
1. Permission-Based Sending
We only send emails to individuals who have established a clear relationship with FiscalHub. This includes recipients who have:
- Opted-in via our website sign-up forms.
- Purchased a product or service and established a business relationship.
- Explicitly requested information from us via support or sales inquiries.
Note: We strictly prohibit the use of purchased, rented, or third-party scraped email lists.
2. Mandatory Unsubscribe Mechanism
Every automated email sent through our system includes a clearly visible, one-click unsubscribe link.
- Requests to unsubscribe are processed automatically and immediately.
- Once a user unsubscribes, our system suppresses their email address to ensure no further marketing communications are sent.
- We remain compliant with CAN-SPAM regulations by ensuring unsubscribes are honored without complex hurdles.
3. Clear Identity & Subject Lines
We do not use deceptive subject lines or false header information. All communications will:
- Clearly identify FiscalHub as the sender.
- Use subject lines that accurately reflect the content of the message.
- Include a valid physical postal address in the footer of every email as required by international law.
4. Bounce and Complaint Monitoring
To maintain a high sending reputation and ensure deliverability for all our clients, we utilize automated tools (including Amazon SNS) to monitor email performance:
- Bounces: Email addresses that result in a "Hard Bounce" are immediately and automatically removed from our active mailing lists.
- Complaints: If a recipient marks a FiscalHub email as spam, they are instantly blacklisted from our system to prevent any further contact.
5. Data Security
We utilize industry-standard security measures to protect the integrity of our mailing lists. Your contact information is never sold to third parties and is used solely for the purpose of delivering requested FiscalHub communications.